Returns & Cancellation

Since our website offers non-tangible, irrevocable goods we do not provide cancellations or refunds after the product is purchased, which you acknowledge prior to purchasing any product on the website. In case we fail to provide the service within the agreed timeline a cancellation can be requested, and the percentage of remaining services will be refunded.

After ordering the relevant service subject to the contract, the buyer is obliged to follow up until the delivery is completed and to report the missing / excess part to FAME Online.

When the buyer places an order for any service, he accepts that his order will not be canceled and no refund will be made, as confirmed in the here. The final decision maker in this matter is the FAME Online management. Only FAME Online has the right to cancel the order.

After your refund request is approved, your money will be transferred to your account within a minimum of 1 and a maximum of 3 days (The process can be shortened or extended according to the procedures of the bank where the payment is made).

Users who use our site on all platforms can also receive sponsored, visual or audio advertisements. Our company is obliged to deliver the plays, followers it has given. They should follow the numbers of such supportive services received before, at the same time or after, from that company, site or panel. As an example scenario: Spotify received 10K plays, at the same time the customer gave a sponsored ad. When the process is complete, your 10K plays will be submitted. At the same time, you should wait for the submission of our site and your sponsored ad to be completed. With the comparisons to be made when the transactions are completed, the return of our system and the sponsored advertisement will be determined. In the sponsored advertising initiatives to be made together with the services to be purchased from us, the priority in the first measured quantity will be FAME Online. After the transaction is completed, our system is incomplete when the comparison is made If he did, this part will be completed for free. In addition, the number that should be handled with priority is the stats in the FAME Online sending servers. Our servers shows the part that is not sent on the panel. For example; 10K – Partial complete like remaining part canceled. This part is sent again free of charge within our company.

If force majeure that cannot be foreseen by the seller occurs and cannot be delivered during the service period, the buyer may request the cancellation of the order, the replacement of the service with a different service or postponement of the delivery until the obstacle disappears. The times specified in the package description and on the order screen on the site are updated every 1 month, taking into account the past deliveries made by the system. These times reflect the current measured value of the system, algorithms and related platform. All these time notifications, which are written on general estimates, may be halved, slowed down or even stopped completely during updates to the platform. As stated in this article, when the delivery or delivery is completely stopped and the delivery is not provided, the customer has the right to request the cancellation – refund of the remaining part unconditionally within 2 working days. However, if the system continues to ship a little, it will be based on the date and time the system will finish the shipment, not the process specified during the package or order. If the buyer made the payment by credit card and the process continues and cancels, the product price will be returned to the bank within 14 days from this cancellation, but it is possible for the bank to transfer it to the buyer’s account within 2-3 weeks.



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